In this manual we will show you the basic concepts of your SW Panel. To access it, you must enter in the URL of your browser: www.swpanel.com and enter your username and password.
Once inside, this is what you will see:
*The SW Panel will vary depending on the type of services you hire (if you have Cloud servers, support, security, etc.), but the most basic actions are performed in the same way regardless of the services you have.
In the main dashboard you can see a summary of the services/domains contracted, the queries made on the support wall, available certificates...
Without the need to access any other section of the management panel, we can perform basic actions on them (as long as you do not use organizational containers), from here you will be able to create another service quickly and easily or manage the available services (customize it, change service level, request cancellation, etc.). You can also register or transfer domains or create new SSL certificates for them:
If your payment method is "SW Panel credits" you will be able to see the current balance available and, also by clicking on the icon, add balance to your customer account:
To know in detail how the Dashboard works, you can consult this manual
Through the left side menu in blue, you can access the different sections offered by this control tool, the most basic ones are the following:
All my active services: List of all your available services. To the right of each one there is a button [...] "Manage" to perform basic actions on them:
Domains and Certificates: By deploying this option you will be able to access your domain portfolio to visualize all available domains, register or transfer others, manage contacts, hostnames, activate the surveillance of a specific domain, check your domain prices or manage SSL certificates:
SW Panel queues: You can see the process or action queue. If there is any queue that has been stopped or blocked you can restart it from here:
From the top right hand side of your SW Panel, by scrolling down the tab where your logo is displayed, you will be able to go to your customer dashboard, invoices, your commercial offers, SW Panel history and logout:
SW Panel Queues: You can see the process or actions queue. If there is one that has been stopped or blocked, you can restart it from here:
From the top right of your SW Panel, by displaying the tab where your customer name is indicated, you can go to your customer dashboard, invoicing and balances, your commercial offers, reports and service certificates, users of your SW Panel, preferences, configuration of notification emails, historical SW Panel and logout:
Invoices: You will be able to visualize your invoices, send them to the e-mail of your choice or download them in pdf format; check the balance management, manage your credit cards and check the 347 model of the year of your choice. For more information, please consult the manual here.
If you click on the gear image at the top right of the SW Panel, a menu will open where you can go to: My SW Panel preferences, SW Panel user management or Notification mail settings:
Another important section within your SW Panel is Support. Through this tab you will be able to create queries through the free support, 24 hours a day, 365 days a year. You will be able to create tickets, both administrative and technical (in case you have contracted the global support with a package of minutes). Finally, you will have at your disposal a knowledge database where you will find a series of manuals and tutorials that will guide you and help you to perform any action through your management panel. If you do not have contracted support, your support tab will look like this:
On the other hand, if you have contracted support your support tab will look different. You will see the contracted minutes you have available to create engineering tickets or phone calls and the option to add more minutes to your support package:
Finally, you always have a quick button to easily and immediately create a service in your customer account: