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Frequently Asked Questions

Frequently Asked Questions

Find the answer to frequently asked questions about our domains

A domain is a name that identifies your brand on the Internet. For example, our domain is "".
The domain is composed of a name and an extension, separated by a dot. The extension is the characters that appear after the dot and explain the type of domain, which can indicate a geographical area or a type of activity. For example, .es means Spain, and .com, commercial activity.
The registration of a domain is always immediate, regardless of the extension. However, depending on the extension it can take up to 24 hours to be operational at the DNS level (i.e., that the web and mail work).
Yes of course. It is even recommended to protect the name of your project or company on the Internet.
There are several reasons why register the same domain name in several extensions (.com, .es, .cat ...). We expose some of the most important reasons:

  • Access specific markets through the extension and even customize your brand depending on the market. For example, if you would like to be in the Spanish market it is essential to have a .es domain, or if you would like to be in the Catalan market, the .cat domain. You can have different contents in each of your domains.
  • Attract more traffic to your main website. You can redirect the queries of your domains with other extensions to your main website.
  • Your potential customers can access from different domains so you could have more visits.
  • Prevent your competitors from using your name. If you leave a domain with an extension with your name, someone else could use it and you would lose visits.
If you already have a domain, you can locate it in the accredited registrar that you want and you are free to change the provider whenever you want.

  • If your domain is .es, you will only need access to the administrative contact's email to be able to transfer it.
  • If your domain is .com, .cat or another generic extension, we will ask you for a code called "Authcode". This code must be provided by the current registrar of your domain and it is essential for us to make the migration. This authcode can usually be obtained in the control panel of your current registrar.
And remember that you do not have to wait for the domain to expire in order to change provider, you never lose expiration days. Of course, you cannot transfer the domain if you registered it less than 60 days ago.
Very easy! Just by hiring us a Cloud server you will have access to our VIP prices, benefitting from the biggest discounts on registration and renewal prices.
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