Guides and tutorials

Hundreds of tutorials and step by step guides carefully written by our support team.

Free Support

SW Panel has a tool to manage all your queries for free. These are organized chronologically vertically and by conversations. This tool to manage your free support is the one that you should use for your queries. How does the Free Suport works? The S (...)


Preferences of my SW Panel

You will be able to define the preferences of the SW Panel by locating yourself on the name of your client account, and in the pop-up menu you will have to choose the option Preferences of my SW Panel. 1. Language of SW Panel In the language configu (...)


Global Support

What is global support? It's a support plan with which you can request systems engineering interventions and call our 24x7 support phone for any server or service in your account, for a single and predictable price. How does global support work? To a (...)


Dashboard

What is a Dashboard? A Dashboard, in computing, is usually a control tool focused on monitoring operational variables. This means that it shows metrics that belong to a certain area or specific activities. The indicators that are displayed in a Dashb (...)


I found a bug in the SW Panel

What is a bug? A bug, also known as software error, error or simply failure in computer slang. A bug then refers to a program that does not behave according to the intentions that it should meet, collapse or give errors. Can a bug affect me? A bug is (...)


Domains

What is a domain? Starting from the basic concept of domain, we could say that a domain is the name that identifies a site in the network and that indicates its belonging to a certain category , in summary, a domain is basically the exclusive name th (...)


Security

What is computer security? The computer security or cybersecurity according to ISACA (Information Systems Audit and Control Association), is the protection of information assets, through the treatment of threats that put at risk the information that (...)


SSL Certificates

What is an SSL certificate? SSL stands for Secure Socket Layer, it is a security protocol that makes the data transmitted between a server and a web user, and in feedback, travel securely encrypted and encrypted. A system of keys and mathematical alg (...)


Customer preferences and data

At the moment of contracting for the first time any of the services offered by SW Hosting, you register as a client and the data you have provided is stored in your client file. In each of the tabs of this file, you can later modify all the data exc (...)


Support Menu and Creating Tickets

At the moment a client accesses the SW Panel, he has access to the supports that the human team of SW Hosting can offer. This can be divided into several groups: Level 1 support Level 1 support is understood as the resolution of doubts and queries. N (...)


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