Guides and Tutorials / Administration

Change payment method

When you sign up for the first time for any of the services offered by SW Hosting, you make a payment through your credit card or through your PayPal account. From that moment on, your payment method is established to use your SWPanel balance when making t (...)

Define the sending of electronic invoices

En este manual aprenderás a definir la dirección de correo electrónico donde deseas recibir tus facturas desde el panel de control SWPanel. 1. Acceder a la configuración de facturación Sigue estos pasos: Sitúate sobre tu nombre de cliente en la parte supe (...)

Billing

To do this, you must click on the first icon with your image -> "My account", in the pop-up menu, select the Invoices option. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with date 04/12/2024. It may differ from (...)

Validate customer account

La validación de tu cuenta en SWPanel permite confirmar tu identidad como cliente y asegurar un uso legítimo de los servicios de SW Hosting, conforme a la normativa vigente. Este proceso ayuda a mantener un entorno seguro, fiable y de calidad para todos lo (...)

Contracts

In your SWPanel, you have access to all the contracts related to your services. You can view, print, or send them wherever you want, as well as disable the automatic renewal of your services. Where can I find the contract in SWPanel? First, you need to go (...)

How do I know the cost of my Cloud server?

Sometimes it is difficult to know what the amount of the invoice will be for your Cloud server, and more if you have increased or reduced resources during the active period. First, you must access your SWPanel , and through the search engine, indicate the (...)

How to add balance by bank transfer to SWPanel

To add balance to your SWPanel by bank transfer, you will need to log in to your SWPanel customer account and click on the icon of your account -> Add balance: info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with da (...)

How to create an Administrative Ticket

To create an administrative ticket, go to the top right corner of your SWPanel, click on the logo of your customer account -> "My account" -> Administrative tickets, which is located in the Administrative formalities section. Once in the "Tickets" sect (...)

How to view and manage your invoices from SWPanel

To consult all the invoices generated by your customer account, position your mouse cursor over the logo of your customer account -> "My account". Then click on Invoices: Here you will see all the invoices issued by SWHosting. You will visualize the invoi (...)

How to manage your balance via SWPanel

To consult and manage your SWPanel balance, position your mouse cursor over the logo of your customer account -> "My account". Then click on Balance Management: info_capture The screenshot is for guidance only. It was taken on version 2025.00.0017 with d (...)

How to manage your credit cards via SWPanel

To consult your cards linked to SWPanel, position your mouse cursor over the logo of your customer account -> "My account". Then click on Card Management: This section will display all the credit cards you have entered in your SWPanel. Here you can also (...)

How to consult the 347 model via SWPanel

To consult the model 347 from your SWPanel you will have to click on the logo of your client account. Then click on 'My account' and finally, click on Invoices. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0015 with da (...)

How to change the email address for sending invoices

In order to change the e-mail account to which the invoices generated by your SWPanel services are sent, you must first position the mouse cursor over the logo of your customer account -> "My account", then click on "Define Invoice sending options": info (...)

How can I download an invoice

To download the invoices generated by the services of your SWPanel, you must first position the mouse cursor over the logo of your customer account -> "My account", then click on "Invoices": info_capture The screenshot is for guidance only. It was taken (...)

How to free up space in your email account

If you want to free up space in a mailbox, either as part of preventive maintenance or because the mailbox is full and no new emails can be received, you should follow the steps in this manual. Free up space via Webmail To free up space via Webmail, you (...)
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