Blog / Get to know RoundCube Webmail

Get to know RoundCube Webmail

by SW Team

We are publishing this blog about RoundCube Webmail today because it has been a very popular topic on social media.

What is Roundcube Webmail?

Roundcube Webmail is an online email platform with a friendly user interface accessible from any web browser. It is an open source tool that allows users to manage their email quickly and efficiently without the need to install additional software on their devices.

This webmail application stands out for its modern and simple design, making it a popular choice for users of all experience levels. With Roundcube Webmail, users can access their email accounts from anywhere, as long as they have an internet connection, making it easy to manage emails on both desktop and mobile devices.

Advantages of using RoundCube Webmail

RoundCube offers many benefits that enhance the email management experience, from its user-friendly and accessible interface to its versatility in message management. Read on to discover some of the reasons why RoundCube has become the preferred choice for users of all ages and experience levels.

  • User-friendly interface: RoundCube offers a clean, organised and intuitive interface, with a modern and user-friendly design that makes it easy to navigate and use all its functionalities, even for users with no previous experience in email platforms.

  • Versatility in mail management: You can perform a range of actions to manage your emails efficiently, including composing, replying and resending messages easily. In addition, the platform allows you to attach files, organise emails into customised folders and use tags to categorise messages, making it easy to sort and quickly find important information.

  • Robust security: It uses industry-standard encryption protocols such as SSL/TLS to protect data and maintain the confidentiality of emails. It also has authentication features to ensure that only you can access your account, giving you peace of mind and confidence that your information is secure.

  • Add-ons: It is an open source platform that allows the community of users and developers to create and share add-ons to extend the functionalities. This allows you to customise the platform according to your needs.

How to set up and customise your RoudCube Webmail account

In our community section or guides and tutorials, we have a detailed step-by-step manual about how to configure and manage your RoundCube account through the SWPanel. With this guide, you will be able to easily access all of RoundCube's functionalities and optimise your experience. You can read this manual by clicking here.

To personalise it, here is a small list of things you can do;

  • Change the theme and appearance: RoundCube Webmail offers different themes and visual styles to customise the look and feel of the interface. Explore the available options and choose the theme that best suits your preferences.

  • Add a custom signature: To add a personalised signature to your outgoing emails, go to your account settings section. There you can create and save the signature, which will be automatically added to all emails you send.

  • Setting up autoresponders: If you are going to be out of the office or unable to answer emails for a while, you can set up an automatic reply from your SWPanel to notify senders that you will be temporarily absent.

  • Filters for sorting incoming mail: Set up filters so that RoundCube automatically sorts incoming emails according to certain rules. For example, you can create a filter so that emails from certain senders or with specific keywords are sent directly to a certain folder.

Solutions to common errors

Despite the efficiency and security of RoundCube Webmail, it is possible that you may encounter some errors. For this reason, here are some solutions to common errors you may encounter when using this email platform:

Error 1: Unable to send emails

Solution: Check your email account for any restrictions that may prevent messages from being sent. It is important to check any settings or restrictions that may affect the delivery of your emails and take the necessary steps to ensure smooth and effective communication.

Error 2: Cannot receive new emails

Solution: It is recommended that you check to see if the email account is reaching its maximum capacity or exceeding the allowed storage quota. If the account is close to its limit, delete unnecessary emails or increase the storage capacity if it is possible.

Error 3: Unable to send emails to certain recipients

Solution: If you find that some emails are not reaching certain recipients, make sure that the email addresses are spelled correctly and do not contain typographical errors. Also, check if these emails have not been inadvertently filtered or marked as spam.

Error 4: Unauthorised account access

Solution: If you suspect that someone has accessed your account without authorisation, change your password immediately and log out of your account after using RoundCube on shared devices.

Error 5: Display problems or slowness

Solution: If you are experiencing display problems or slowness in the RoundCube Webmail interface, please check that you are using an updated and compatible web browser. Also, clear your browser's cache and cookies, as this may resolve loading and display issues.


RoundCube Webmail is a powerful email solution that provides users with a seamless and secure experience. With an easy-to-use interface and customisation options, it allows you to manage emails efficiently and tailor the platform to suit individual preferences. In addition, its focus on security and data protection gives users peace of mind. With RoundCube, users can enjoy an optimised and efficient email experience on any device at any time. You can have one or more accounts on this email platform with our services.

If you would like more information about RoundCube, please let us know in the comments section of our social media accounts.

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