Guides and tutorials

Hundreds of tutorials and step by step guides carefully written by our support team.

How to manage the IPs of my Cloud

Add additional IPs to my Cloud

A Cloud, by default, is delivered with a public IP for your Internet connection. Once you have purchased a Cloud, you can customize it with different options, one of which is the provision of up to a maximum of 7 additional IPs.

These are the steps to personalize your Cloud with different additional IPs:

Access Cloud customization

First of all, you must access your SW Panel and, in the search window above, indicate the name of the Cloud service you want to configure. Once the service is located, you can click on its name to access its Dashboard.

enter image description here

Once located in the Cloud Dashboard, you must select the "Customize and adjust the resources and services of this Cloud".

enter image description here

Once located in the customization of your Cloud, in the section "Customize service resources", you can increase the "Public IPs" manually with the buttons [ + ] y [ - ] or using the slider. Once personalized, press the "Next", button, located at the bottom of the page.

enter image description here

In this section, you should review the customization made, then you will find the option to plan when you want to apply the changes.

To finish, you must mark the checkbox "I accept the update / personalization of the service and the charge in my account of the costs that may be derived from this action. (*)". Once the box is checked, you must "Accept and formalize changes".

enter image description here

Manage additional IPs from my Cloud

First of all, you must access your SW Panel and, in the search window above, indicate the name of the Cloud service you want to configure. Once the service is located, you can click on its name to access its Dashboard.

enter image description here

Once located in the Dashboard of your Cloud, you must go to the menu located on the left side in blue and go to "Actions on this service", when clicking, a submenu will be displayed, click on "Manage IPs of the service".

enter image description here

In this section, you will find the different "IPs currently assigned to your Cloud".

enter image description here

To modify the PTR record of an IP, you must go to the right side where you will find the icon [ ··· ] and, when you hover over it, a menu will appear with different options. You must select "Modify the record PTR of this IP". When clicked, a window will open where you can define a name for the PTR record.

enter image description here

Remove additional IPs from my Cloud

First of all, you must access your SW Panel and, in the search window above indicate, the name of the Cloud service you want to configure. Once the service is located, you can click on its name to access its Dashboard.

enter image description here

Once located in the Dashboard of your Cloud, you must go to the menu located on the left side in blue and go to"Actions on this service" and, when clicking, a submenu will be displayed. Click on "Manage IPs of the service".

enter image description here

In this section, you will find the different "IPs currently assigned to your Cloud".

enter image description here

To delete an IP, you must go to the right side where you will find the [ ··· ], icon, when you hover over it, a menu will appear with different options. You must select "Delete fixed IPs assigned to the service", and when you click, a window will open where you can confirm its deletion.

enter image description here

Your privacy is important for us
We use our own cookies for the proper functioning of the site. In addition, third-party cookies are used for analytical purposes only. This information is not associated with any person so that personal identifying data is not stored, but is only information that is collected to identify the session, with the aim of facilitating the analysis of the website. You can change your preferences at any time by entering this website again. For more information about our cookie policy you can visit our Cookies. You can press the "Accept and close" button to give us your consent or you can access more detailed information and manage cookies.
Your privacy is important for us
We use our own cookies for the proper functioning of the site. In addition, third-party cookies are used for analytical purposes only. This information is not associated with any person so that personal identifying data is not stored, but is only information that is collected to identify the session, with the aim of facilitating the analysis of the website. You can change your preferences at any time by entering this website again. For more information about our cookie policy you can visit our Cookies. You can press the "Accept and close" button to give us your consent or you can access more detailed information and manage cookies.