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How to cancel a registration or transfer of a domain

When making a registration or transfer of a domain, the process may be in error due to various reasons (missing data in contacts, incorrect authcode, blocked domain, etc). When this happens, our system sends a domain status email indicating that an error has occurred:

Then, you have two options: Restart or Cancel the registration/transfer

Cancel the registration/transfer of a domain

To cancel the registration or transfer of a domain, you must access your SW Panel and click on the Domains and Certificates tab, that appears in the left side menu in blue -> Domain portfolio

Your domain will appear here with an error icon on your left.

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If you click on it, the type of error occurred will be detailed

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If you display the "Manage" tab that appears to the right of the domain, you can cancel the registration or transfer

In a short period of time, the system will automatically pay the cost of registration/transfer of the domain, according to your stipulated payment method.

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More than 2000 m² of own facilities and Data Centers in Spain
Your privacy is important for us
We use our own cookies for the proper functioning of the site. In addition, third-party cookies are used for analytical purposes only. This information is not associated with any person so that personal identifying data is not stored, but is only information that is collected to identify the session, with the aim of facilitating the analysis of the website. You can change your preferences at any time by entering this website again. For more information about our cookie policy you can visit our Cookies. You can press the "Accept and close" button to give us your consent or you can access more detailed information and manage cookies.