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How to cancel a domain registration or transfer

When registering or transferring a domain the process may fail due to several reasons (missing data in the contacts, incorrect authcode, locked domain, etc). When this happens, our system sends a domain status email indicating that an error has occurred.

You then have two options: Restart or Cancel the registration/transfer.

Cancel a domain registration/transfer

To cancel the registration or transfer of a domain, you must access your SW Panel and click on the Domains and SSL tab that appears on the left side menu in blue -> Domain portfolio.

Here your domain will appear with an error icon to the left of it:

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If you click on this, it will detail the type of error occurred:

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If you scroll down the tab that appears to the right of the domain, you can cancel the registration or transfer of the domain.

In a short period of time, the system will automatically pay the amount of the domain registration/transfer cost according to your stipulated payment method.

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More than 2000 m² of own facilities and Data Centers in Spain
Your privacy is important for us
We use our own cookies for the proper functioning of the site. In addition, third-party cookies are used for analytical purposes only. This information is not associated with any person so that personal identifying data is not stored, but is only information that is collected to identify the session, with the aim of facilitating the analysis of the website. You can change your preferences at any time by entering this website again. For more information about our cookie policy you can visit our Cookies. You can press the "Accept and close" button to give us your consent or you can access more detailed information and manage cookies.