Guides and tutorials

Hundreds of tutorials and step by step guides carefully written by our support team.

How to add balance by bank transfer to SWPanel

To add balance to your SWPanel by bank transfer, you will need to log in to your SWPanel customer account and click on the Available Balance icon: Then, you must enter the amount you want to transfer to your account, and indicate that the method of (...)

How do I know the cost of my Cloud server?

Sometimes it is difficult to know what the amount of the invoice will be for your Cloud server, and more if you have increased or reduced resources during the active period. First, you must access your SWPanel , and through the search engine, indicat (...)

Contracts

In your SWPanel, you have at your disposal all the contracts concerning your services. You have the option to view them, print them or send them wherever you want, as well as to deactivate the automatic renewal of your services. Where do I find the c (...)

Validate customer account

The purpose of validating the customer account is to ensure that you really are who you say you are and to ensure that the use you are going to make of all the services you contract with SW Hosting, will be a legitimate use and according to the laws (...)

Billing

To do this you must click on the first icon with your image and, in the pop-up menu, select the Invoices option. In this section there are four tabs that we are going to break down for you: Invoices tab:. Here you will see all the invoices issued by (...)

Define the sending of electronic invoices

To perform this action you must click on your customer name and, in the pop-up menu, select the option Invoice sending definition. Next, you will have to specify the destination email account to receive your invoices there. Once you indicate it in t (...)

Change payment method

When you sign up for the first time for any of the services offered by SW Hosting, you make a payment through your credit card or through your PayPal account. From that moment on, your payment method is established to use your SWPanel balance when ma (...)

How to create an Administrative Ticket

To create an administrative ticket you must go to the upper right corner of your SWPanel, place yourself on the "Support Center" icon and press the "Tickets" option. Once in the "Tickets" section, you must click on the (...)

How does technical support work

Index of contents What types of support are available at SWHosting? Level 1 support 2.1 How to open a supporting wall 2.2 How to use immediate assistance Administrative Support Help Center 4.1 Access to the manuals database 4.2 Access to video tutor (...)

Talk to support with immediate assistance

1. What is the Immediate Assistance Immediate help is a service of Artificial Intelligence or Support Bot that will be able to help you in the same instant about the doubts you have regarding the use of SWPanel, the actions you can perform and its op (...)

How to request a certificate of ownership of a domain

Index of contents How to request the certificate of title 1.1 Access the domain portfolio 1.2 Access to the certificate request 1.3 Request certificate How to view your domain certificates from SWPanel 2.1 Access to the Certificate lists 2.2 Down (...)

How do I create and manage SWPanel access profiles?

Index of contents What are the access profiles How to access the access profile management Default access profiles 3.1 Hosting Management 3.2 Cloud Management 3.3 Mail Management 3.4 Administrative & Financial Management How to create a custo (...)

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More than 2000 m² of own facilities and Data Centers in Spain
Your privacy is important for us
We use our own cookies for the proper functioning of the site. In addition, third-party cookies are used for analytical purposes only. This information is not associated with any person so that personal identifying data is not stored, but is only information that is collected to identify the session, with the aim of facilitating the analysis of the website. You can change your preferences at any time by entering this website again. For more information about our cookie policy you can visit our Cookies. You can press the "Accept and close" button to give us your consent or you can access more detailed information and manage cookies.