Guides and Tutorials / Mail

How to configure mailbox forwarding

The mail forwarding feature allows emails that arrive in one email account to also be received by a second account. Additionally, you can configure to save emails that arrive to the original account or to forward them only. To configure mail forwarding, lo (...)

How to configure the autoresponder of a mailbox.

It is common that for different reasons, such as holidays, cancellations, redirections or project changes, we need to send an automatic reply to the emails sent to a specific mailbox. Next we will explain how to access the autoresponder activation section, (...)

How to view the connection data of my email account

In this manual we will explain from where you can see the connection details of a SWPanel email account and thus be able to configure it in an email manager. To begin with, you will have to access your SWPanel account and go to the hosting service where yo (...)

How to activate mail for Hosting Aliases

The mail function for Domain Aliases allows mails arriving to the domain alias to be forwarded to the main domain account. For example, we have a domain swmanuales.com and a domain alias alias.swmanuales.com. The domain swmanuales.com has an email account (...)

How to change the password of an e-mail account ?

In order to change the password of an email account in your SWPanel you must follow these steps. Log in to SWPanel and go to the Dashboard of the service where the email account to change its password is located, using the search engine located at the top (...)

How to delete an e-mail account ?

Access SWPanel and go to the Dashboard of the service where the email account is located, using the search engine located at the top of the page. info_capture The screenshot is for guidance only. It was taken on version 2024.07.0134 with date 06/11/2024. (...)

How can I change the mailbox size of my e-mail account?

To change the mailbox size of an email account you must first access the Hosting service dashboard: info_capture The screenshot is for guidance only. It was taken on version 2024.07.0123 with date 24/10/2024. It may differ from what the current version o (...)

How to increase the maximum number of Imap/Pop connections of my Cloud server with SWPanel

To increase the number of maximum connections of the mail service (Pop and Imap) from SWPanel, you must access the dashboard of the Cloud server where the Hosting service of your mail is located: info_capture The screenshot is for guidance only. It was t (...)

How to configure Edison Mail on Android

In this manual you will see how to configure your email accounts in the free application "Edison Mail", available for Android and Apple iOS smartphones. Email by Edison is an elegantly designed mail application for managing mail accounts from different pro (...)

Typical mistakes you might make when sending an email

When sending an e-mail, sometimes you may find that it has been returned to your mailbox without reaching the recipient, indicating an error. Here is the meaning of the most common error messages you may receive: All error codes beginning with 550 indicate (...)

What are SPF, DKIM and DMARC records

The SPF, DKIM and DMARC records are three e-mail authentication protocols designed to ensure that e-mails arrive correctly to the recipients, thus preventing them from ending up in the SPAM folder and sending e-mails impersonating our identity, an activity (...)

How to check the mail queue of a Linux server in SW Hosting

Sometimes we may find that our mail server is generating a high message queue. In these cases, it is advisable to check the behavior of the mail server to make sure that everything is working correctly. CRITICAL: postfix mail is 203 (threshold c =200) How (...)

How to test the performance of your Hosting email in SWPanel

To run a test or check the email service of your Hosting through SWPanel in an automated way, you must first access the dashboard of your Hosting service. You can do this easily using the top search bar in SWPanel. info_capture The screenshot is for refe (...)

How to request the unblocking of your mail server's IP address from Microsoft

It may happen that when you send an email to Hotmail, Outlook, Live and/or MSN, you receive a returned message indicating that your message has not been sent because the IP of your server is listed by Microsoft. This causes that your e-mails do not arrive (...)

How to back up my e-mail messages by downloading them locally to my PC

The following manual will show you how to save your emails locally in a simple way, as a backup. Using Thunderbird, as mail manager, using the free add-on importExportTools NG available for it. Configuring the mail account in Thunderbird info The configur (...)
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